400 Eglinton Avenue West, Toronto, Ontario M5N 1A2
Our power of choice & when nothing all pleasure is to be.
Call Us: (416) 485-5900
Accessibility
PROVIDING GOODS & SERVICES TO PEOPLE WITH DISABILITIES
Customer Service Plan
Eglinton Event Venue Inc. is committed to excellence in serving all clients including those with disabilities.
Assistive Device
We are committed to serving clients with disabilities who use assistive devices. We will ensure our staff are trained and familiar with the various assistive devices that may be used by our clients and guests with disabilities. To that end, we ask that all clients of our facilities advise if they require ramps prior to touring our facility or for their guests to ensure that we can properly accommodate them. Eglinton Event Venue Inc. has an portable wheel chair lift to assist guests with access to the building.
Communication
We will communicate with people with disabilities in ways that takes into account their disability.We will do this in such a way that respects their independence and dignity. Our Accessible Customer Service Plan will be posted on our website at www.eglintongrand.com
Service Animals
Clients are welcome to be accompanied by a service animal to assist them in all public areas of our premises. By law, animals are not permitted in our kitchens.
Support Persons
Clients are welcome to be accompanied by support persons to assist them in all public areas of our premises.
Fees will not be charged for support persons if they do not consume food or beverages. If they do consume food or beverages, the client hosting the event will be charged at the same rate as all other guests in attendance for the event. Each case will be reviewed individually by senior management.
We will notify customers regarding our support person policy through discussions during the sale of a function.
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Discover the Eglinton Grand
1936
ESTABLISHED
The Eglinton Grand always provides a brilliant backdrop for all kinds of social events, as it offers grace, dignity and luxury.
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